WhatsApp AI: Automated Sales and Support in the Most-Used Messenger
WhatsApp AI combines the official WhatsApp Business API with an AI agent: customer enquiries are answered in seconds, leads qualified automatically and appointments booked directly - 24/7, in the channel with the highest open rates. At a fixed price after a free initial call, implemented GDPR-compliant.
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What is WhatsApp AI and how does it work?
WhatsApp AI is an AI agent messaging your customers through the official WhatsApp Business API. It answers product and service questions from your knowledge base, qualifies prospects against your criteria and hands hot leads to your team or CRM with the full chat history.
- Official WhatsApp Business API - no grey-area setup via private numbers
- Replies in seconds, nights and weekends included
- Lead qualification by budget, need and urgency
- Handover to staff with the complete conversation
What does WhatsApp AI cost for a business?
At ArkeonTech you receive a fixed-price offer for WhatsApp AI after a free initial call: a one-off setup plus a monthly service for operation and fine-tuning. Meta's usage-based conversation fees for the WhatsApp Business API come on top - we calculate them transparently for your message volume in the initial call.
Can businesses use WhatsApp GDPR-compliantly?
Yes, with the right setup: the WhatsApp Business API runs through a European business solution provider under a data processing agreement, customer data is processed on EU servers, and user opt-in is properly collected and documented. Private WhatsApp on company phones is not compliant - that is exactly what the API solution replaces.
Which use cases work best on WhatsApp?
WhatsApp AI is strongest where speed decides the deal: product and availability enquiries, appointment booking and reminders, order status and support, and re-activating existing contacts. In our real-estate case study, viewing appointments rose by 28 percent.
| Use case | What the agent handles |
|---|---|
| Product and availability enquiries | Answers with live data from your system instead of promising a call back |
| Appointments | Books, confirms and reminds automatically, including cancellations and changes |
| Order status and support | Answers standard questions around the clock, escalates complex cases to a human |
| Re-activation | Re-engages existing contacts through approved message templates |
The AI agent answers listing enquiries instantly, qualifies buyers by budget and criteria and books viewings fully automatically - integrated with the broker CRM.
Frequently asked questions
Your WhatsApp channel can sell - put it to work
Free initial call: we review your use case, estimate volume and fees, and show a live demo.